Privacy Policy
This Privacy Policy outlines how Innovcarelife (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We are committed to protecting your privacy in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000 and other applicable laws in India.
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Contact
If you have any questions, concerns, or would like further information about our privacy practices, please contact us via email at info@innovcare.in
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Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. Below is a list of the Personal Information we collect and why we collect it.
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Device Information
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Purpose of Collection: To load the Site accurately for you and perform analytics on Site usage to optimize our services.
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Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
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Disclosure for Business Purposes: Shared with our processor Shopify.
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Personal Information Collected: Browser version, IP address, time zone, cookie information, sites/products viewed, search terms, and how you interact with the Site.
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Order Information
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Purpose of Collection: To process your purchase, fulfill your orders, handle payments, arrange shipping, provide invoices, communicate with you, screen orders for potential fraud, and provide advertising or product updates based on your preferences.
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Source of Collection: Collected directly from you.
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Disclosure for Business Purposes: Shared with our processor Shopify or Razorpay.
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Personal Information Collected: Name, billing/shipping address, payment information (including credit card details), email address, and phone number.
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Customer Support Information
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Purpose of Collection: To provide customer support.
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Source of Collection: Collected directly from you.
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Disclosure for Business Purposes: Shared with service providers to help resolve customer support queries.
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Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
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Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
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We use Wix to power our online store. You can read more about how Wix uses your Personal Information here.
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We may share your Personal Information to comply with applicable laws and regulations, to respond to legal requests, or to protect our rights.
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Behavioural Advertising
We use your Personal Information to show you targeted ads or marketing communications that may be of interest to you. For example:
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We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here.
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We share information about your use of the Site, your purchases, and interactions with our ads on other websites with our advertising partners. This includes sharing information directly or via cookies or similar technologies.
Opting Out of Targeted Advertising:
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Cookies
A cookie is a small file that’s downloaded to your device when you visit the Site. We use various cookies, including functional, performance, and advertising cookies, to optimize your experience. Cookies help the Site remember your preferences, such as login details and region selection. They also provide insights into how the Site is used, such as whether you're a new or returning visitor.
Cookie Management: You can control and manage cookies through your browser settings. Most browsers automatically accept cookies, but you can choose to disable them. Please note that disabling cookies may affect your experience on our Site.
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Do Not Track
Please note that we do not alter our data collection and usage practices in response to “Do Not Track” signals from your browser due to the lack of an industry standard.
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Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, operational, legal, or regulatory reasons. When changes are made, we will update the “Last Updated” date at the end of this policy.
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Complaints
If you have any complaints or concerns, please contact us by email or mail using the contact details above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority, such as the Data Protection Authority of India.
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Last Updated: 25th September 2025